Today, we visited The Journal News with Mary Herschelman and John Galer, who hosted our team for a look at how a local newspaper operates. They explained why a local paper is vital to a small community as a trustworthy source of fair and truthful news, and how that commitment to accuracy shapes everything they do. The Journal prints twice a week and puts a strong emphasis on customer service, going above and beyond to take care of the people they serve.

Our team members learned how the business runs behind the scenes, from managing reporters and staff to the value the owners place on hiring local employees and the impact that has on their news. The conversation covered their revenue streams of subscriptions, advertising, and printing jobs, along with cash flow, profits, and the seasonal busy times throughout the year. The team also saw how vertical integration plays out, since The Journal prints for other newspapers, and heard about material sourcing and equipment repair.

Thank you to Mary and John for hosting our team and sharing a look at the work behind the local news.